Quality Management

ISO 9001 - The Quality Management System Standard

ISO 9000 is the generic name for a series of International quality management system standards and guidelines. The series was developed by Technical Committee 176 of the International Organization for Standardization (ISO). Authors and proponents of ISO 9000 aim to establish consistent quality practices that cross international borders with common language and set of terms to minimize the needs for one-site visits or audits of the supplier organization.

ISO 9001 is the standard within the ISO 9000 series which has become the globally accepted and extensively used as a basis for independent ("Third Party") Quality Management System Certification. It was originally developed primarily for two-party contractual situations in order to help suppliers better understand and thereby satisfy customer requirements.

Certification to ISO 9001 helps protects brand image and company reputation, improves relationship with contractors and suppliers, better supply chain management. ISO 9001 certification also provides confidence to company stake holders, its investors and promotes customer-focused work environment.

ISO 9001:2000 was released in December 2000 with major changes to the previous version ISO 9001 which had been published in 1994. The latest revision of ISO 9001 was published in 2008 and ISO/TC 176 committee is currently working on the 2015 version.

Several sector-specific versions of ISO 9001 have been published, QSI provides specialized training and audit services based on the following:

  1. ISO 13485 - Medical Device Industry
  2. ISO 16949 - Automotive Industry
  3. ISO 29001 - Petroleum Industry
  4. AS 9000 - Aerospace Industry

How we can help

Smart Solutions Africa can help organizations by providing fundamental Training Services to help interpret the requirements of ISO 9001. We also offer advanced ISO 9001 training for Auditors and Lead Auditors based on ISO 19011. See Public Courses. Request an In-House Course.

Our for Management System certification services for ISO 9001 are based on ISO 17021 (the standard that applies for accreditation of Management System Certification Bodies). As an accredited Third-Party Certification Body for ISO 9001 our approach to certification services is one where we create positive environment which is conducive for achieving Management System objectives. Request a Quotation for Certification.

Smart Solutions Africa can support organizations that are currently certified or that have chosen a different Certification Body by providing assessment services to either help get them ready for certification and/or by providing on-going Internal Audits after ISO 9001 Certification has been achieved.

For individual ISO 9001 Auditors, Consultants, Instructors and Technical Experts that wish to become Certified, QSI administers a Personnel Certification Program based on ISO 17024.

If you need additional information on how Smart Solutions Africa can help you meet your organizational or personal development and improvement objectives, please Contact Us.